Evaluation licence expired message despite a valid licence

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13 replies [Last post]
by: Andrew K
Status: Offline
Joined: 2012-02-20
Points: 180

I am currently getting at least one "Dear customer your evaluation license has now expired. If you wish to continue using a Marmalade license please upgrade here." message (on the search results page I get several pages worth of this message) despite the fact that I have a valid community licence. I previously had an evaluation licence, which has now expired, but surely I don't need to keep seeing these messages given that I do have a licence? It also seems to be messing up my upgrade options, and may be stopping me from downloading attachments from the forums.

by: Andrew K
Status: Offline
Joined: 2012-02-20
Points: 180
It seems the number of

It seems the number of licence expired messages I get is equal to the number of forum posts or search results displayed on the page.

by: Teknogrebo
Status: Offline
Joined: 2011-05-18
Points: 610
I'm getting it as well.

I'm getting it as well. Although I do have a trial licence, but it hasn't expired yet!

by: DGuy
Status: Offline
Joined: 2011-04-06
Points: 4210
I'm getting the same message

I'm getting the same message ... :(

I do have 4 expired trail licenses, but also one standard that's about 6 months from expiring.

Interestingly, on my license page, it show's the standard licenses as "1 none license".

by: matth
Status: Offline
Joined: 2010-07-23
Points: 22150
I appear to be receiving this

I appear to be receiving this error approximately the same number of times as posts I've made in a thread

by: matth
Status: Offline
Joined: 2010-07-23
Points: 22150
Actually, change that, I get

Actually, change that, I get it the for all posters in the thread

by: Lester-Madden
Status: Offline
Joined: 2012-05-08
Points: 3260
I beat all of you. I have at

I beat all of you. I have at least 80 expired licences.
I'm told the bug has been fixed and the message will disappear shortly.

by: matth
Status: Offline
Joined: 2010-07-23
Points: 22150
Thats great news, can I ask

Thats great news, can I ask if the old view latest posts button / subscribe to thread will return? Its difficult trying to track threads that I am involved in to the point where I have stopped looking.

by: jgs
Status: Offline
Joined: 2011-12-29
Points: 370
I'm still getting the message

I'm still getting the message, although it was supposed to have been fixed by now

by: Lester-Madden
Status: Offline
Joined: 2012-05-08
Points: 3260
@jgs

@jgs

It should have been fixed so not sure why you still see it.
I deleted the offending expired license so the problem should have gone away now.

Lester

by: Verecundus
Status: Offline
Joined: 2012-07-18
Points: 30
I just got here today, and I

I just got here today, and I'm seeing the same thing. I have one detail to add, however:

As soon as I finished filling out the form to request an evaluation license, the following message appeared on the downloads page (the page which loaded after completion of the form):

You have been allocated an evaluation license.
Dear customer your evaluation license has now expired. If you wish to continue using a Marmalade license please upgrade here.

Wow, I was allocated a license and had it expire in the same message!

by: Lester-Madden
Status: Offline
Joined: 2012-05-08
Points: 3260
@Verecundus

@Verecundus

The license hasn't actually expired, for some reason the website is reporting the license has expired even though it is still valid.

Just use the Marmalade Configuration Utility (found in the Marmalade program group) to active the license and you'll be all set

by: Danny Chapman
Status: Offline
Joined: 2011-11-03
Points: 2630
I'm also getting the message

I'm also getting the message (have been for ages).

It's because I have two licenses assigned to me:

1. The original eval license, which has now expired, but there's no way for me to delete/fully release it.

2. The license I've actually bought.

It's now nearly a month since you posted "I'm told the bug has been fixed and the message will disappear shortly.". Please fix the bug in the system, not just in individual accounts (as indicated by your post on 2012-07-05 18:03)

by: Danny Chapman
Status: Offline
Joined: 2011-11-03
Points: 2630
Also, if I'm not logged in

Also, if I'm not logged in and go to the download page https://www.madewithmarmalade.com/downloads it comes up with errors too.

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